Important Information Before Purchasing

Our shop sources and sells handmade items individually crafted by independent artisans overseas.

Before placing your order, please carefully review the following information regarding the unique characteristics of handmade products. We kindly ask for your understanding and acceptance of these conditions before making a purchase.

Product Photos & Colors

Actual product colors may appear slightly different from the photos due to lighting conditions or the display settings of your smartphone, computer monitor, or other device.

If you are particularly sensitive to slight color differences, please keep this in mind when considering your purchase.

Handmade Products

Each item is individually handmade and hand-knitted by the artisan.

Because these products are crafted by hand, slight variations in stitching, finishing, and overall appearance may occur. Minor marks or small variations resulting from the handmade production process may also be present.

These are natural characteristics of handmade products and should be understood as such before purchasing.

Unlike mass-produced factory items, each handmade piece may have its own unique texture and appearance. We hope you will appreciate these individual characteristics as part of the charm of handmade craftsmanship.

If you prefer perfectly uniform finishes or flawless, factory-made products, please consider your purchase carefully.

Product Condition Upon Delivery

Due to packaging and transportation, the item may become compressed during shipping, temporarily affecting its shape or the arrangement of its fibers.

Upon arrival, please gently adjust the fibers and lightly shake the item to help restore its shape before use.

Please note that temporary changes in shape or fiber arrangement caused by compression during shipping are not eligible for returns or refunds.

Thank you for your understanding.

Returns & Exchanges

Due to the nature of handmade products, we do not accept returns or exchanges for reasons related to personal preference or other customer-related circumstances after an order has been placed.

Before purchasing, please carefully review the information above regarding color differences, handmade finishes, and natural variations between individual items.

If your item arrives with a clear defect or you receive an incorrect item, please contact us. We will review the situation and provide appropriate assistance.

A Final Note

Each handmade piece is carefully crafted by an artisan who dedicates time, effort, and attention to every detail.

We hope you will enjoy the unique textures, individual characteristics, and subtle variations that make handmade products special.

Thank you sincerely for taking the time to review this information and for your understanding. We truly appreciate your support and hope you enjoy shopping with us.