Terms of service

Customs duties vary by country, and our store does not cover these charges. Please make sure to check how much customs duty may apply in your region before placing an order. If any customs duties are incurred, they will be the customer’s responsibility.

About Our Products

Our products are manufactured in China.
To offer faster and more affordable service, we ship directly from the factory in China.

Order Process
📌 Order Received → Processed at Factory → Shipped to Customer

⚠ Please Note ⚠

Depending on the destination country, taxes or customs duties may apply.

If an item is out of stock after ordering, we may need to cancel your order. In such cases, a refund will be issued.

About Product Specifications

📌 Product design and materials may slightly change depending on production timing.
If you require precise details or a perfect product, we kindly ask you to reconsider your purchase.

📌 Color differences may occur between the product images and the actual item.
The colors may appear differently due to your screen settings (PC, mobile, etc.).
Please note that color variations are not considered a defect.

📌 We prioritize cost efficiency with simplified inspections and packaging.
Therefore, we do not accept returns or cancellations for the above reasons.

🚨 Important Notes 🚨

📌 Name Entry at Checkout
Please enter both your first and last name when placing an order.
If only a first or last name is provided, customs clearance may be delayed.

📌 Address Changes After Ordering
We cannot change the shipping address after the order is placed.
Please ensure all information is correct before completing your purchase.
If an incorrect address is provided and the item is shipped, any reshipping fees will be the customer’s responsibility.

【About Wig Sizing】

Our wigs are adjustable, but they may not fit due to the following reasons:

✔ Long or thick hair → The wig may not fit properly or may be difficult to wear.
✔ Differences in head shape or size → The wig may not fit as expected.

⚠ We are unable to verify the customer’s wearing conditions.
For this reason, we cannot accept returns, exchanges, or refunds due to sizing issues.

【Cancellations, Refunds, and Returns】

📌 Once payment is completed, order changes, cancellations, refunds, or returns are NOT accepted.
Thank you for your understanding.

📌 In the event of a wrong item or a defective product:

If you receive the wrong item

If the product has defects

📍 Please contact us within 3 days of receiving the product with photos attached.
We will promptly issue a refund if applicable.

【Agreement Upon Ordering】

📌 By placing an order, you agree to all the above terms and conditions.
📌 Please review all details carefully before ordering to ensure you fully understand our policies.

We strive to provide the best shopping experience for our customers, and we appreciate your understanding and cooperation. 💖

Last Updated: January 1, 2026